Pusynas Hotel & SPA

Guests who stayed here loved

“Pluses: the very center, nice avenue next with dancing fountains probably some 100 meters to walk, beautiful church infront, nice loby and restaurant surrounding. Building is probably from soviet era, but inside the room very clean. Minuses: not very friendly receptionist. We were told we must be present at the breakfast room from 8am to 9am (and explained it was because of covid reason to have less clients at the same time because later hours were booked). However, it was not our case and we were trying to explain why - we had a hospital appointment next morning at 8am. In the end it was half- agreed that we will come later ( also we were ready to get earlier- from 7am, but we were told that the breakfast opens later- 8am). After last trips I used to have experiences that if similar situation appears, restaurant brings room-meal for client.We went for lunch, ordered fish +rice and warm vegs, but vegs were cold, and " buble gum" - alike as if they were taken from freezer mins before serving or just shortly cooked. Another minus is the smell of chlorine everywhere- they have pool. Also they take 6euros per client for pool. Such approach towards client is pure loss for them in Druskininkai resort because there are many spa hotels around with better spa services to walk few steps. And they provide " client packs" for stay, including pool for free. So as we arrived late enough, also got to chlorine smell, we definitely found no reason to run for it also to pay extras. ”

Verified traveler · Aug 29, 2020