Club Bentota

Guests who stayed here loved

“We had our very special day at Club Bentota, which cost 35000 LKR with a discount. First thing I noticed was the Check-in was done by a Bell boy & property was not well maintained, same as abandoned. Then someone came as the department head. I requested cloves & ginger for us. After multiple calls, I received ginger but no cloves. During the dinner chef informed that they don't have cloves. We saw the room floor is sticky with sea breeze. Then we found out hot water is not functioning. We had to have coz my wife was sick & to remove hair gel she has to have a shower. The maintenance department came 2 time with tools. I asked them not to repair it now bcoz it was already 7.00 pm & we were ready to take a shower. Due to the incidence we requested a room change. We changed the room to another that was worse than ever. Same sticky floor, with dust, not cleaned. The lady who said RDM made ridiculous arguments & we understood she is not capable of handling the room cleanliness. The Restaurant & Meals. We had bread only for dinner coz not even a single dish made an appetite. We appreciate the cake for the Honeymoon. That surprise was the worst we ever tasted. Food was a nightmare. What I noticed was that they don't use the ingredients that should be included. As a Hotelier, I concern even the food left by guests. But here, everything was very cheap & a poor recipe, with a small number of ingredients. We observed that the staff were in casual suits without uniforms. Balcony was as haunted mention, dangerous as broken. The bed preparation was 0%. Cleanliness is 0%—no spoons for Tea preparation. No wifi PW was mentioned. Our Honeymoon was wasted. Please accept my apology. As a Hotel Manager, that was the worst experience I ever faced for 35000 LKR. Not recommended for anyone.”

Global59032840250 · Mar 8, 2026