Question 1

What time is check-in at MOI Koggala by DBI?

Accepted Answer

From 12:00 to anytime

The front desk is open daily from 6:00 AM - 11:00 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. The front desk is staffed during limited hours. At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination. The negative COVID-19 test result requirement applies to all guests aged 19 and up, and test must have been administered no more than 72 hours prior to check-in. COVID-19 vaccination record requirement applies to all guests aged 19 and up; guests must have received complete vaccination at least 14 days prior to check-in.

Question 2

What time is check-out at MOI Koggala by DBI?

Accepted Answer

Until 12:00

Question 3

Are pets allowed at MOI Koggala by DBI?

Accepted Answer

Pets not allowed Service animals not allowed

Question 4

What are the COVID-19 measures at MOI Koggala by DBI?

Accepted Answer

Guests must provide a negative COVID-19 test result COVID-19 vaccine must have been received a minimum number of days before check-in: 14 Negative COVID-19 test result must have been issued within a specific period before check-in: 72 hours Property follows sanitization practices of COVID-19 Guidelines (WHO) Minimum age for negative COVID-19 test result requirement: 19 Guests must provide proof of COVID-19 vaccination Property does not offer onsite COVID-19 testing Minimum age for proof of COVID-19 vaccination requirement: 19 Masks are compulsory at the property for guests without full COVID-19 vaccination

Question 5

Does MOI Koggala by DBI have any sustainability certifications?

Accepted Answer

Property confirms they are implementing guest safety measures Property confirms they are implementing enhanced cleaning measures

Question 6

What is the general policy at MOI Koggala by DBI?

Accepted Answer

Guest accommodation is sealed after cleaning Guests are provided with free hand sanitizer Staff temperature checks are conducted regularly Cashless transactions are available Masks are available to guests Individually-wrapped food options are available Bed sheets and towels are washed at a temperature of at least 60°C/140°F Staff wears personal protective equipment Temperature checks are available to guests Food service has been amended for enhanced safety Property is cleaned with disinfectant Individually-wrapped food options are available through room service Social distancing measures are in place Professional property host/manager Protective clothing is available to guests Gap period enforced between guest stays - 24 hours