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The Veil Hotel

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ATOLABTA

ABTA No. Y6864

IATA

License: 91205796

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    The Veil Hotel

    Микрорайон Ак-Булак 3, улица Жалайыри 4

    9.1

    Excellent

    1,981 reviews

    About this property

    Luxurious Accommodation
    Experience 5-star comfort at The Veil Hotel. Each air-conditioned room is elegantly furnished with modern amenities including a flat-screen TV, minibar, and private bathroom. Some rooms even offer breathtaking city views for a truly memorable stay.

    Relaxation and Wellness
    Indulge in relaxation at our hotel's spa and wellness center, complete with a hot tub and hammam. Unwind after a day of sightseeing or business meetings and rejuvenate your body and mind in our tranquil facilities.

    Convenient Services
    From a 24-hour front desk to airport transfers, our attentive staff is dedicated to making your stay seamless. Enjoy delectable meals at the restaurant, unwind at the bar, or let the concierge assist you with any arrangements. Free WiFi and private parking add extra convenience to your visit.

    Book your stay at The Veil Hotel now and elevate your Astana experience to new heights!

    9.1

    Excellent

    1,981 reviews

    Service10.0Value for Money9.6Food and Beverage9.5

    Guests who stayed here loved

    “The hotel is in a good location, and there are restaurants on-site where you can have dinner. That’s where the advantages end. I arrived at 6:20 AM and was charged 50% of the room rate for an early check-in, yet I was still made to wait until 7:00 AM. There was no hot water in the room, and I was not informed about this issue in advance. The main reason I paid for early check-in was to take a shower and get ready after my trip. The hot water was unavailable for more than 36 hours, and the hotel did absolutely nothing to address the situation. No compensation was offered, nor was the early check-in charge waived or refunded. Housekeeping was also below standard. There were unidentified items left under the bed, toiletries were not properly replenished, and there were no slippers in the room. Fortunately, I had my own. The hotel does not meet five-star standards in any way. The location is good, and there are restaurants on-site where you can have dinner. Beyond that, I found very little to justify its rating.”

    Inna · Jun 15, 2026

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    Rooms

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    RoomsSelect your room

    Deluxe Double Room with Views of City, Courtyard, Garden, Lake, Landmark, and Quiet Street

    Dining area
    Private bathroom
    City view
    Courtyard view
    Garden view
    Lake view
    Landmark view
    Quiet street view
    View
    Air conditioning
    Bathrobe
    Bed linen
    Bottled water
    Carbon monoxide detector
    Clothes rack
    Coffee machine
    Cots/cribs
    Dining table
    Fire extinguisher
    Hairdryer
    Heating
    Hypoallergenic bedding
    Kettle
    Key access
    Key card access
    Lift access
    Minibar
    Phone
    Pillow options
    Power socket near bed
    Safe
    Shower
    Slippers
    Smoke detector
    Stairs-only access
    Tea/coffee
    Toilet
    Toilet paper
    Toiletries
    Trash cans
    TV
    Wardrobe
    Wine glasses

    Junior Suite

    Dining area
    Private bathroom
    Air conditioning
    Bathrobe
    Bed linen
    Bidet
    Bottled water
    Carbon monoxide detector
    Clothes rack
    Coffee machine
    Cots/cribs
    Dining table
    Hairdryer
    Heating
    Kettle
    Key access
    Key card access
    Lift access
    Minibar
    Phone
    Pillow options
    Power socket near bed
    Safe
    Shower
    Slippers
    Smoke detector
    Sofa
    Stairs-only access
    Tea/coffee
    Toilet
    Toilet paper
    Toiletries
    Trash cans
    TV
    Wardrobe
    Wine glasses

    Suite with Views of River, City, Lake, and Landmark

    Dining area
    Private bathroom
    City view
    Lake view
    Landmark view
    View
    Air conditioning
    Bathrobe
    Bed linen
    Bidet
    Bottled water
    Carbon monoxide detector
    Clothes rack
    Coffee machine
    Cots/cribs
    Dining table
    Hairdryer
    Heating
    Kettle
    Key access
    Key card access
    Lift access
    Minibar
    Phone
    Pillow options
    Power socket near bed
    Safe
    Shower
    Slippers
    Smoke detector
    Sofa
    Stairs-only access
    Tea/coffee
    Toilet
    Toilet paper
    Toiletries
    Trash cans
    TV
    Wardrobe
    Wine glasses

    One-Bedroom Suite with Views of City, Lake, and Landmark

    Dining area
    Private bathroom
    City view
    Lake view
    Landmark view
    View
    Air conditioning
    Bathrobe
    Bed linen
    Bidet
    Bottled water
    Carbon monoxide detector
    Clothes rack
    Coffee machine
    Cots/cribs
    Dining table
    Hairdryer
    Heating
    Kettle
    Key access
    Key card access
    Lift access
    Minibar
    Phone
    Pillow options
    Power socket near bed
    Safe
    Shower
    Slippers
    Smoke detector
    Sofa
    Stairs-only access
    Tea/coffee
    Toilet
    Toilet paper
    Toiletries
    Trash cans
    TV
    Wardrobe
    Wine glasses

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    Property amenities

    Elevator / Lift
    Wi-Fi / Internet
    Babysitting Services
    Kids Club / Playground
    Tea/Coffee Maker
    Restaurant
    Room Service
    Concierge Service
    Daily Housekeeping
    Laundry Service
    Luggage Storage
    Parking Available
    Shuttle Service
    Adults Only
    Safe Deposit Box
    TV
    Air Conditioning
    Non-Smoking Rooms
    Business Center
    Hot Tub / Jacuzzi
    Spa & Wellness

    House rules

    Check-in

    From 02:00 to 12:00

    Check-out

    Until 12:00

    Parking

    Free private parking is possible on site (reservation is not needed).

    Building
    Exterior
    Exterior
    Exterior
    Exterior
    Exterior
    Exterior
    Exterior
    Exterior
    Exterior
    Building
    Exterior
    Exterior
    Exterior
    Exterior

    Internet

    WiFi is available in all areas and is free of charge.

    Children and extra bed policy

    Children of any age are allowed. You haven't added any extra beds. Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

    Pets

    Pets are not allowed.

    Location

    Additional information

    • A deposit may be required at the property.

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