Four Points by Sheraton Nairobi Airport

Guests who stayed here loved

“During my recent stay, I was truly impressed by the professionalism and kindness of the hotel staff. Special thanks go to Hesbon, Chief Security Officer, and Henry Mwendwa, Front Office Manager, who went above and beyond to assist me in retrieving a delivery package from outside the restricted airport zone. Their polite manner, efficiency, and genuine dedication turned what could have been a stressful situation into a highlight of my visit. It’s rare to encounter such outstanding hospitality, and their efforts made my stay not only comfortable but unforgettable. I wholeheartedly commend them for representing the hotel at the highest level of service. This is customer care at its very best, and I will always remember the warmth and professionalism I experienced here.”

PrincessMelanie1990 · Jun 20, 2026