Question 1

What time is check-in at Genjiko?

Accepted Answer

From 03:00 to 08:00

This property offers transfers from the train station. To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. The front desk is open daily from 7 AM - 9 PM. This property doesn't offer after-hours check-in. The front desk is staffed during limited hours. For any questions, please contact the property using the information on the booking confirmation. A pick-up shuttle from Kowa Station is available at 9:30 AM, 11 AM, and on the hour from 1:35 PM till 5:35 only. This property offers a welcome drink to guests who book half board rate plans and check-in before 5 PM.

Question 2

What time is check-out at Genjiko?

Accepted Answer

Until 10:00

Question 3

Are pets allowed at Genjiko?

Accepted Answer

Pets not allowed

Question 4

What is the general policy at Genjiko?

Accepted Answer

Individually-wrapped food options are available for dinner Individually-wrapped food options are available for breakfast Individually-wrapped food options are available for lunch Guests are provided with free hand sanitizer Staff temperature checks are conducted regularly Masks are available to guests Individually-wrapped food options are available Bed sheets and towels are washed at a temperature of at least 60°C/140°F Staff wears personal protective equipment Temperature checks are available to guests Property is cleaned with disinfectant Social distancing measures are in place Professional property host/manager Protective clothing is available to guests Commonly-touched surfaces are cleaned with disinfectant Shield between guests and staff in main contact areas Unicode Support true