O Beach Hotel & Resort

Guests who stayed here loved

“I rarely write reviews, but my experience at this hotel was so shockingly poor that I feel compelled to warn others. What was supposed to be a relaxing stay turned into a masterclass in hospitality failures within just the first few hours. **Service & Management: Nonexistent** From check-in onward, the staff treated guests as inconveniences rather than customers. Simple requests were met with indifference, and management might as well have been fictional—repeated attempts to speak with them were brushed off with "they're in meetings," with no follow-up ever coming. **Key Card Nightmare** The electronic keys failed repeatedly—four times in just a few hours. Each trip to the front desk for reactivation was met with the same blank stare, as if this were a normal occurrence rather than a glaring operational failure. **Unforgivable Policy: No Beach Towels** For a property marketing itself as a resort, the policy of not providing beach towels is nothing short of ridiculous. When questioned, staff coldly cited "hotel policy" as if that justified such a basic service failure. Meanwhile, the pool and beach areas were littered with hazards like broken glass and cigarette butts. **Misrepresented Facilities & Dirty Rooms** The reality bears no resemblance to the advertised photos. Entire sections of the property were closed off, either for indefinite "maintenance" or outright abandonment. My room featured stained linens, suggesting housekeeping cuts corners just like management does. **Nickel-and-Dime Exploitation** Unlike every comparable property in the area, this hotel charges even for drinking water by the pool. The restaurant—offering just three lackluster dishes—seemed like an afterthought. **Final Verdict** This isn't hospitality—it's a cynical operation preying on travelers. If you value your time, money, or dignity: cancel your booking if possible. Sleeping in your car or at a public beach would at least spare you the insult of paying for this disgrace.”

sareya2022 · Apr 29, 2025