Moon San Villa at the Blue Lagoon

Guests who stayed here loved

“Nothing We booked Moon San based on the images and descriptions presented on the booking platform. Unfortunately, our experience upon arrival was very different from what was advertised. The units shown online were not the ones actually offered to us. Instead accommodations assigned to us were to the rear of the property, which differed significantly from the advertised photos. This is misleading and did not meet reasonable expectations based on the listing. Additionally, the unit appeared poorly maintained, and we did not feel comfortable or safe staying there. As a result, we made the decision to leave and secure alternative accommodations, despite the likelihood of forfeiting our payment. Fortunately, we were able to find another property nearby with availability, and we were able to enjoy remainder of our vacation. We asked the person on site to cancel with the hope that monies would be credited to us but to date nothing has been refunded. Also, breakfast included as part of amenities is not true… there is no restaurant on site. To rate Moon San based on this experience I can only give ONE STAR We strongly encourage future guest to seek clarification on exact unit being booked before confirming their reservation.”

Catherine · Jul 10, 2026