Question 1

What time is check-in at Cambiocavallo Resort?

Accepted Answer

From 02:30 to 01:00

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. At check-in, guests must provide either a negative Antigen COVID-19 test result or a record of full COVID-19 vaccination. The negative COVID-19 test result requirement applies to all guests aged 14 and up, and test must have been administered no more than 24 hours prior to check-in. COVID-19 vaccination record requirement applies to all guests aged 14 and up; guests must have received complete vaccination at least 30 days prior to check-in.

Question 2

What time is check-out at Cambiocavallo Resort?

Accepted Answer

Until 11:00

Question 3

Are pets allowed at Cambiocavallo Resort?

Accepted Answer

Pets not allowed

Question 4

What are the COVID-19 measures at Cambiocavallo Resort?

Accepted Answer

Guests must provide a negative COVID-19 test result Guests must provide proof of COVID-19 vaccination Property follows sanitization practices of COVID-19 Guidelines (CDC) COVID-19 vaccine must have been received a minimum number of days before check-in: 30 Property does not offer onsite COVID-19 testing Negative COVID-19 test result must be of specific type(s): Antigen Negative COVID-19 test result must have been issued within a specific period before check-in: 24 hours Minimum age for negative COVID-19 test result requirement: 14 Minimum age for proof of COVID-19 vaccination requirement: 14

Question 5

Does Cambiocavallo Resort have any sustainability certifications?

Accepted Answer

Property confirms they are implementing guest safety measures Property confirms they are implementing enhanced cleaning measures

Question 6

What is the check-in & check-out policy at Cambiocavallo Resort?

Accepted Answer

Contactless check-out is available Contactless check-in is available

Question 7

What is the general policy at Cambiocavallo Resort?

Accepted Answer

Property follows regional sanitization guidelines Safe Hospitality National Protocol (Italy) Guests are provided with free hand sanitizer Staff temperature checks are conducted regularly Cashless transactions are available Masks are available to guests Bed sheets and towels are washed at a temperature of at least 60°C/140°F Staff wears personal protective equipment Food service has been amended for enhanced safety Property is cleaned with disinfectant Social distancing measures are in place Professional property host/manager Protective clothing is available to guests Masks are compulsory at the property