Hotel Baglio Basile

Guests who stayed here loved

“Nothing Where to start? They advertise an outdoor pool, spa and gym. When we arrived I asked about it, and I was informed that the outdoor pool was not in use, or the gym. The spa and indoor pool come at an extra price. So false advertisement lead me to book this hotel. When I complained that this hotel did not deliver what it advertised, I was instructed to move to another hotel in the same chain. This is 8pm at night. I had to drive myself to this other hotel over an hour away at night, somewhere I’ve never been to, on my first day of my holiday, in my own transport. When we arrived at this other hotel (CDS hotels Terrasini - citta del mare) we were shocked. It was an extremely large hotel, clearly aimed at families and large parties. It was loud, busy and overwhelming. We arrived around 9pm and were told we could not check in yet and were sent for food. The food was a ‘buffet’ style and it was shocking. In the original hotel we were supposed to have three course personal dining. The food at this buffet was awful, the options were bad, nothing looked fresh, the food was literally sweating it had been out in the heat. I asked about vegetarian options and was told I had to have whatever was out. I had bread for food that night. We were checked into our room about 9:30 pm. The standard of room was not similar to what we booked at all. It was relatively clean, but basic. However the bed was completely broken underneath, the wooden slats did not fit the frame and I almost fell through it. I had to sleep on my partners side of the bed. The hotel was extremely loud, we were right at the back, nearest to the car park, and we could still hear all the entertainment. They played music until around 1am, people shouting, singing, screaming till late at night it was awful. The next morning we wanted to check out. I spoke to an activities co ordinator as she told me all managerial staff were off for a few days due to a public holiday.”

Megan · Jun 21, 2026