Numa I Tullo

Guests who stayed here loved

“Clean, and great location. Everything’s new and works well. I didn’t like the feeling that costs had been cut to a minimum at the expense of the guests’ comfort and convenience. There was no way of knowing whether this had been reflected in a lower room rate than it otherwise might have been. We only saw two staff who were both very friendly and were on reception at different times. There was nowhere to put anything in the bedroom. It needed a simple table and chair. Everything from check-in to front door and bedroom entrance is operated by your mobile phone. I felt frankly unsafe at night, knowing there was no one to contact with an emergency other than via WhatsApp. The chatbot tries to answer simple questions. Its offer to arrange a human contact within 5-10 minutes was missed by a wide margin, twice in over 45 minutes and once by a bit less. This is all daunting for any guest who is not a digital native. However, now I know what to expect and how it works, we will probably stay there again as it’s very clean and convenient.”

Richard · Jun 1, 2026