Splendido Bay Luxury Spa Resort

Guests who stayed here loved

“This hotel is in a fabulous position on the shores of Lake Garda. It has beautiful grounds and a lovely pool. Sadly there are other aspects of the hotel that really let it down. To begin with, the two female receptionists were surly and unwelcoming. We late met a male receptionist who was really helpful and pleasant. We arrived early so we didn't expect our room to be ready but we were given a time of 14:30 and we sat by the pool to wait. When 14:30 arrived I returned to reception and was told that it would be another half hour before the room was ready. I returned to reception 4 times before I was finally given our key. If we had been told at the start that our room would be ready by 16:00, we would have been perfectly happy. Our accommodation was a bungalow by the pool. Access for my disabled partner was easy, and the room was spacious and very clean. The only downside was the bedside furniture which was stylish but left very little room for storage. Service in the B-Bay restaurant was excellent in the mornings and the breakfast buffet was extensive. However, the evening service was slow and the attitude of some of the evening staff were surly and inattentive. Some of the basic items on the menu had been pretentiously overworked. The club sandwich was the worst club sandwich that I have ever attempted to eat in my life! It was made from the wrong type of bread, so it disintegrated into a sloppy mess when I tried to eat it. The hard-boiled egg on the sandwich had been replaced with a rubbery piece of omellette; it was a disaster. The hotel is a long was from the local towns and is situated on the main road. There are no pavements so it is impossible to walk into town. if you exit the hotel via the gate at the bottom of the garden, you can take a stroll along a short promenade to a little harbour. There are a couple of little restaurants there. We wish we had know that earlier! This could be a wonderful place to stay. The poolside staff, the male receptionist and the breakfast staff are all efficient and very friendly. It is such a shame that the female receptionists and the evening staff let the side down badly.”

SueWray · Jun 21, 2026