Mia Suites Hotel Bella Capri

Guests who stayed here loved

“Absolutely nothing! They ruined our trip It was overall an horrible experience for us. 1- Cleanliness: 0/10 On our second day we realized that there were dirty towels on our bed. Then the staff told us that they LITERALLY TOOK DIRTY USED TOWELS OFF THE FLOOR AND PUT THEM ON OUR BED!!! Once we told this issue to the receptionist, he informed us that the towels are changed after only 3 (THREE) DAYS!!!! What kind of a hygiene level does this place have? We stayed for 3 nights and had to sleep in the same sheets on which they put dirty towels, we were so so disgusted! 2- Staff: 2/10 We arrived at 15.00 and had to wait 40 mins to complete the check in. They had no waiting area or even chairs to sit, we were incredibly exhausted and when asked to be seated whilst waiting the receptionist was really rude and raised his voice stating he’s the only one here and we need to wait. Why is this our problem? The cleaning staff starts working around 8-8.30 AM, they’re incredibly loud, impossible to even stay in the room after they start working. About the towel incident, the staff tried to explain how it’s their “normal procedure” and we should’ve keep using the same towels. We were so fed up and told them ok couple of times but this “explanation” and kind of blaming us kept going for the entire stay. 3- Facility: 5/10 There is a paid elevator during specific times of the day. The reception is on the 6th floor of the building and the rooms are distributed in the same building. You may have to climb 6 floors if you don’t have change, be cautious. There are no toiletries as well. Only shampoo was given, not even a hand soap.”

Roy · May 28, 2026