Question 1

What time is check-in at Hill Rock?

Accepted Answer

From 12:00

Question 2

What time is check-out at Hill Rock?

Accepted Answer

Until 10:00

Question 3

What is the general policy at Hill Rock?

Accepted Answer

Individually-wrapped food options are available for dinner Individually-wrapped food options are available for breakfast Individually-wrapped food options are available for lunch Guest accommodation is sealed after cleaning Gloves are available to guests Guests are provided with free hand sanitizer Property follows sanitization practices of GBAC STAR Facility Accreditation (global expert) Staff temperature checks are conducted regularly Cashless transactions are available Masks are available to guests Individually-wrapped food options are available Bed sheets and towels are washed at a temperature of at least 60°C/140°F Staff wears personal protective equipment Temperature checks are available to guests Property follows sanitization practices of Intertek Cristal (3rd party expert - Global) Food service has been amended for enhanced safety Property follows sanitization practices of Safe Travels (WTTC - Global) Property follows sanitization practices of Bureau Veritas (3rd party expert - Global) Property is cleaned with disinfectant Property follows sanitization practices of Operational Recommendations for Hotels (FHRAI - India) Individually-wrapped food options are available through room service Social distancing measures are in place Property follows sanitization practices of Ecolab (3rd party expert - Global) Professional property host/manager Protective clothing is available to guests Property follows sanitization practices of SGS (3rd party expert - Global) Commonly-touched surfaces are cleaned with disinfectant Shield between guests and staff in main contact areas Masks are compulsory at the property Property follows sanitization practices of WELL Health-Safety Rating (IWBI)

Question 4

Does Hill Rock have any sustainability certifications?

Accepted Answer

Property confirms they are implementing guest safety measures Property confirms they are implementing enhanced cleaning measures

Question 5

What is the check-in & check-out policy at Hill Rock?

Accepted Answer

Contactless check-out is available Contactless check-in is available

Question 6

What is the guest type policy at Hill Rock?

Accepted Answer

Essential workers only - NO

Question 7

Is Hill Rock accessible for guests with disabilities?

Accepted Answer

No elevators

Question 8

Are pets allowed at Hill Rock?

Accepted Answer

Pets allowed Pets allowed (no fees) Service animals are allowed

Question 9

What is the policy on children and extra beds at Hill Rock?

Accepted Answer

No cribs (infant beds) available

Question 10

What health and safety measures does Hill Rock have in place?

Accepted Answer

Property does not require health documentation at check-in

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Hill Rock

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