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Itsy Hotels The Villa Retreat

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ATOLABTA

ABTA No. Y6864

IATA

License: 91205796

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    Itsy Hotels The Villa Retreat

    NH31, Mallaguri, Pradhan Nagar, Siliguri, West Bengal, 734003

    7.4

    Good

    2 reviews

    Building
    Exterior
    Exterior
    Exterior
    Exterior
    Outdoor Space
    Outdoor Space
    Bedroom
    Bedroom
    Bedroom

    About this property

    1. Dining and Beverage Options:
    Enjoy a meal at the restaurant or grab your favorite drink at the bar/lounge. Room service is also available during limited hours for a cozy dining experience.

    2. Featured Amenities:
    Benefit from luggage storage and laundry facilities during your stay. Free self-parking is available onsite for your convenience.

    3. Comfy Accommodations:
    Relax in one of the 9 air-conditioned rooms equipped with LED televisions. Stay connected with complimentary wireless internet access. Each room includes a desk, coffee/tea makers, and daily housekeeping services.

    Book your stay at Itsy Hotels The Villa Retreat in Siliguri and explore nearby attractions like Coronation Bridge and Hong Kong Market.

    7.4

    Good

    2 reviews

    Guests who stayed here loved

    “2/5. You get what you pay for, but l've stayed in better for less, and worse for more, which is the only reason it's not a 1. Not the quietest, not the cleanest. Walls so thin someone walking barefoot in a neighbouring room sounded like they were in the room with us. My feet went black walking around the room, the bedding had an uncomfortable feeling of being unclean, the bathroom was smelly and had a hole in the wall/missing panel. The room smelt of petrol! Asked for help ordering a taxi as it's next to a dual carriage way with no obvious taxi rank nearby and staff seemed confused by the query. Food was good, but would avoid the meat.... However smoking is allowed so we asked to be moved. Breakfast was lacking - only toasties. Risk of electrocution when plugging anything into the wall, as sockets are hanging off it. WiFi is free but painfully slow. Name is misleading, Itsy doesn't appear anywhere on the building, causing confusion to taxi drivers.”

    Benjamin Craig · Jan 30, 2025

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    Rooms

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    RoomsSelect your room

    Deluxe Room

    Private bathroom
    Air conditioning
    Bed sheets
    Bottled water
    Desk
    Housekeeping
    Iron/ironing board
    Kettle
    Mobile key entry
    No cots/cribs
    No rollaway/extra beds
    Room service
    Shower
    Tea/coffee
    Toilet paper
    Toiletries
    Towels
    TV
    Wardrobe
    Wi-fi

    Standard Room

    Private bathroom
    Smoking rooms
    Air conditioning
    Bed sheets
    Bottled water
    Desk
    Housekeeping
    Kettle
    Mobile key entry
    No cots/cribs
    Room service
    Shower
    Tea/coffee
    Toilet paper
    Toiletries
    TV
    Wardrobe
    Wi-fi

    Premium Room

    Air conditioning
    Bed sheets
    Bottled water
    Desk
    Housekeeping
    Kettle
    Mobile key entry
    No cots/cribs
    No rollaway/extra beds
    Room service
    Shower
    Tea/coffee
    Toilet paper
    Toiletries
    Wardrobe
    Wi-fi
    No room images available

    Run of House

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    Property amenities

    Wi-Fi / Internet
    Bar / Lounge
    Breakfast Available
    Restaurant
    Room Service
    Laundry Service
    Luggage Storage
    24-Hour Reception
    Parking Available
    Free Parking
    Toiletries Provided
    TV
    Air Conditioning

    House rules

    Check-in

    From 13:00

    Check-out

    Until 11:00

    Pets

    Pets not allowed

    Building
    Exterior
    Exterior
    Exterior
    Exterior

    Sustainability Certifications

    • Property confirms they are implementing guest safety measures
    • Property confirms they are implementing enhanced cleaning measures

    General

    • Individually-wrapped food options are available for breakfast
    • Guest accommodation is sealed after cleaning
    • Guests are provided with free hand sanitizer
    • Staff temperature checks are conducted regularly
    • Cashless transactions are available
    • Individually-wrapped food options are available
    • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
    • Staff wears personal protective equipment
    • Temperature checks are available to guests
    • Food service has been amended for enhanced safety
    • Property is cleaned with disinfectant
    • Reservation might be required for some facilities onsite
    • Social distancing measures are in place
    • Professional property host/manager
    • Shield between guests and staff in main contact areas
    • Gap period enforced between guest stays - 24 hours
    • Masks are compulsory at the property

    Check-in & Check-out

    • Contactless check-out is available
    • Contactless check-in is available

    Location

    Additional information

    • Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.
    • Contactless check-in and contactless check-out are available.

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