Question 1

What time is check-in at Udaan Olive Hotel & Spa Pelling?

Accepted Answer

From 12:00 to 10:00

There is no front desk at this property. Visitors who are not citizens of India must obtain an Inner Line Permit (ILP) to enter Sikkim. Each guest must have photocopies of their passport and Indian visa along with the original documents and 2 recent passport-sized photos to receive the permit. Guests can submit these documents at Melli and Rangpo entry checkpoints, Bagdogra Airport's Sikkim Tourism Booth, and Sikkim House in Kolkata or Delhi.

Question 2

What time is check-out at Udaan Olive Hotel & Spa Pelling?

Accepted Answer

Until 11:00

Question 3

Are pets allowed at Udaan Olive Hotel & Spa Pelling?

Accepted Answer

Pets not allowed

Question 4

Does Udaan Olive Hotel & Spa Pelling have any sustainability certifications?

Accepted Answer

Property confirms they are implementing guest safety measures Property confirms they are implementing enhanced cleaning measures

Question 5

What is the general policy at Udaan Olive Hotel & Spa Pelling?

Accepted Answer

Guest accommodation is sealed after cleaning Gloves are available to guests Guests are provided with free hand sanitizer Staff temperature checks are conducted regularly Cashless transactions are available Masks are available to guests Bed sheets and towels are washed at a temperature of at least 60°C/140°F Staff wears personal protective equipment Temperature checks are available to guests Food service has been amended for enhanced safety Property is cleaned with disinfectant Property follows sanitization practices of Operational Recommendations for Hotels (FHRAI - India) Social distancing measures are in place Professional property host/manager Protective clothing is available to guests Gap period enforced between guest stays - 24 hours Masks are compulsory at the property