Question 1

What time is check-in at Sol De Goa by Sereno?

Accepted Answer

From 02:00 to 12:00

Front desk staff will greet guests on arrival at the property. To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa.

Question 2

What time is check-out at Sol De Goa by Sereno?

Accepted Answer

Until 11:00

Question 3

Are pets allowed at Sol De Goa by Sereno?

Accepted Answer

Pets not allowed Service animals not allowed

Question 4

Does Sol De Goa by Sereno have any sustainability certifications?

Accepted Answer

Property confirms they are implementing guest safety measures Property confirms they are implementing enhanced cleaning measures

Question 5

What is the general policy at Sol De Goa by Sereno?

Accepted Answer

Guest accommodation is sealed after cleaning Gloves are available to guests Staff temperature checks are conducted regularly Cashless transactions are available Masks are available to guests Bed sheets and towels are washed at a temperature of at least 60°C/140°F Staff wears personal protective equipment Temperature checks are available to guests Property is cleaned with disinfectant Property follows sanitization practices of Operational Recommendations for Hotels (FHRAI - India) Social distancing measures are in place Professional property host/manager Protective clothing is available to guests Commonly-touched surfaces are cleaned with disinfectant Shield between guests and staff in main contact areas Masks are compulsory at the property