Question 1

What time is check-in at Mahua Vann Pench?

Accepted Answer

From 02:00 to 08:00

The front desk is open daily from 7:00 AM - 11:00 PM. This property doesn't offer after-hours check-in. The front desk is staffed during limited hours. At check-in, guests must provide a negative PCR COVID-19 test result. Guests providing a negative COVID-19 test result must have been tested no more than 72 hours prior to check-in.

Question 2

What time is check-out at Mahua Vann Pench?

Accepted Answer

Until 11:00

Question 3

Are pets allowed at Mahua Vann Pench?

Accepted Answer

Pets not allowed Service animals not allowed

Question 4

What are the COVID-19 measures at Mahua Vann Pench?

Accepted Answer

Guests must provide a negative COVID-19 test result Negative COVID-19 test result must have been issued within a specific period before check-in: 72 hours Negative COVID-19 test result must be of specific type(s): PCR Property follows sanitization practices of COVID-19 Guidelines (CDC) Property does not offer onsite COVID-19 testing

Question 5

Does Mahua Vann Pench have any sustainability certifications?

Accepted Answer

Property confirms they are implementing guest safety measures Property confirms they are implementing enhanced cleaning measures

Question 6

What is the general policy at Mahua Vann Pench?

Accepted Answer

Guest accommodation is sealed after cleaning Guests are provided with free hand sanitizer Staff temperature checks are conducted regularly Cashless transactions are available Masks are available to guests Bed sheets and towels are washed at a temperature of at least 60°C/140°F Staff wears personal protective equipment Temperature checks are available to guests Food service has been amended for enhanced safety Property is cleaned with disinfectant Professional property host/manager Protective clothing is available to guests Commonly-touched surfaces are cleaned with disinfectant Masks are compulsory at the property