Question 1

What time is check-in at K N Gupta Group Of Hotel Castle?

Accepted Answer

From 12:00 to 15:00

Question 2

What time is check-out at K N Gupta Group Of Hotel Castle?

Accepted Answer

Until 12:00

Question 3

Are pets allowed at K N Gupta Group Of Hotel Castle?

Accepted Answer

Pets not allowed Service animals are exempt from fees/restrictions Service animals are allowed

Question 4

Does K N Gupta Group Of Hotel Castle have any sustainability certifications?

Accepted Answer

Property confirms they are implementing guest safety measures Property confirms they are implementing enhanced cleaning measures

Question 5

What is the general policy at K N Gupta Group Of Hotel Castle?

Accepted Answer

Individually-wrapped food options are available for breakfast Guest accommodation is sealed after cleaning Guests are provided with free hand sanitizer Property follows sanitization practices of GBAC STAR Facility Accreditation (global expert) Staff temperature checks are conducted regularly Cashless transactions are available Masks are available to guests Individually-wrapped food options are available Bed sheets and towels are washed at a temperature of at least 60°C/140°F Staff wears personal protective equipment Temperature checks are available to guests Property follows sanitization practices of Intertek Cristal (3rd party expert - Global) Food service has been amended for enhanced safety Property follows sanitization practices of Safe Travels (WTTC - Global) Property follows sanitization practices of Bureau Veritas (3rd party expert - Global) Property is cleaned with disinfectant Property follows sanitization practices of Operational Recommendations for Hotels (FHRAI - India) Property follows sanitization practices of CovidClean (Safehotels - global expert) Individually-wrapped food options are available through room service Social distancing measures are in place Property follows sanitization practices of Ecolab (3rd party expert - Global) Professional property host/manager Protective clothing is available to guests Property follows sanitization practices of SGS (3rd party expert - Global) Shield between guests and staff in main contact areas Gap period enforced between guest stays - 24 hours Masks are compulsory at the property Property follows sanitization practices of WELL Health-Safety Rating (IWBI)

Question 6

What are the COVID-19 measures at K N Gupta Group Of Hotel Castle?

Accepted Answer

Reservations are required for onsite COVID-19 testing Property follows sanitization practices of COVID-19 Guidelines (WHO) Property follows sanitization practices of COVID-19 Guidelines (CDC) Minimum age for COVID-19 test requirement: 1 Onsite COVID-19 testing (Antigen) is available

Question 7

What is the check-in & check-out policy at K N Gupta Group Of Hotel Castle?

Accepted Answer

Contactless check-out is available Contactless check-in is available

Question 8

Is parking available at K N Gupta Group Of Hotel Castle?

Accepted Answer

Parking height restrictions apply

Question 9

What is the guest type policy at K N Gupta Group Of Hotel Castle?

Accepted Answer

Essential workers only - NO

Question 10

What health and safety measures does K N Gupta Group Of Hotel Castle have in place?

Accepted Answer

Property does not require health documentation at check-in

K N Gupta Group Of Hotel Castle

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Additional information

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