Name: Hotel Crystal Palace
Address: Spring Rd, Mussoorie, Dehradun, Uttarakhand, 248179, Dehradun, IN
Rating: 8

Question 1

What time is check-in at Hotel Crystal Palace?

Accepted Answer

From 12:00 to 05:30

Question 2

What time is check-out at Hotel Crystal Palace?

Accepted Answer

Until 10:00

Question 3

What is the general policy at Hotel Crystal Palace?

Accepted Answer

Individually-wrapped food options are available for dinner Individually-wrapped food options are available for breakfast Individually-wrapped food options are available for lunch Guest accommodation is sealed after cleaning Gloves are available to guests Guests are provided with free hand sanitizer Property follows sanitization practices of GBAC STAR Facility Accreditation (global expert) Staff temperature checks are conducted regularly Cashless transactions are available Masks are available to guests Individually-wrapped food options are available Bed sheets and towels are washed at a temperature of at least 60°C/140°F Staff wears personal protective equipment Temperature checks are available to guests Property follows sanitization practices of Intertek Cristal (3rd party expert - Global) Food service has been amended for enhanced safety Property follows sanitization practices of Safe Travels (WTTC - Global) Property follows sanitization practices of Bureau Veritas (3rd party expert - Global) Property is cleaned with disinfectant Property follows sanitization practices of Operational Recommendations for Hotels (FHRAI - India) Property follows sanitization practices of CovidClean (Safehotels - global expert) Individually-wrapped food options are available through room service Social distancing measures are in place Property follows sanitization practices of Ecolab (3rd party expert - Global) Professional property host/manager Protective clothing is available to guests Property follows sanitization practices of SGS (3rd party expert - Global) Shield between guests and staff in main contact areas Masks are compulsory at the property

Question 4

Does Hotel Crystal Palace have any sustainability certifications?

Accepted Answer

Property confirms they are implementing guest safety measures Property confirms they are implementing enhanced cleaning measures

Question 5

Are pets allowed at Hotel Crystal Palace?

Accepted Answer

Only dogs and cats are allowed Service animals are exempt from fees/restrictions Pets allowed Service animals are allowed

Question 6

What is the check-in & check-out policy at Hotel Crystal Palace?

Accepted Answer

Contactless check-out is available Contactless check-in is available

Question 7

What are the COVID-19 measures at Hotel Crystal Palace?

Accepted Answer

Property follows sanitization practices of COVID-19 Guidelines (WHO) Property follows sanitization practices of COVID-19 Guidelines (CDC) Property does not offer onsite COVID-19 testing

Question 8

Is Hotel Crystal Palace accessible for guests with disabilities?

Accepted Answer

No elevators

Question 9

What is the policy on children and extra beds at Hotel Crystal Palace?

Accepted Answer

No cribs (infant beds) available

Question 10

What health and safety measures does Hotel Crystal Palace have in place?

Accepted Answer

Property does not require health documentation at check-in

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Hotel Crystal Palace

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