Question 1

What time is check-in at SureStay Hotel by Best Western Heritage Walk?

Accepted Answer

From 14:00

Question 2

What time is check-out at SureStay Hotel by Best Western Heritage Walk?

Accepted Answer

Until 11:00

Question 3

Are pets allowed at SureStay Hotel by Best Western Heritage Walk?

Accepted Answer

Pets not allowed Service animals not allowed

Question 4

What is the general policy at SureStay Hotel by Best Western Heritage Walk?

Accepted Answer

Individually-wrapped food options are available for dinner Individually-wrapped food options are available for breakfast Individually-wrapped food options are available for lunch Guest accommodation is sealed after cleaning Guests are provided with free hand sanitizer Staff temperature checks are conducted regularly Cashless transactions are available Individually-wrapped food options are available Bed sheets and towels are washed at a temperature of at least 60°C/140°F Staff wears personal protective equipment Temperature checks are available to guests Food service has been amended for enhanced safety Property is cleaned with disinfectant Individually-wrapped food options are available through room service Social distancing measures are in place Professional property host/manager Commonly-touched surfaces are cleaned with disinfectant

Question 5

Does SureStay Hotel by Best Western Heritage Walk have any sustainability certifications?

Accepted Answer

Property confirms they are implementing guest safety measures Property confirms they are implementing enhanced cleaning measures Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western)

Question 6

What is the policy on children and extra beds at SureStay Hotel by Best Western Heritage Walk?

Accepted Answer

No rollaway/extra beds available No cribs (infant beds) available

Question 7

What is the check-in & check-out policy at SureStay Hotel by Best Western Heritage Walk?

Accepted Answer

Contactless check-out is available Contactless check-in is available

Question 8

What are the COVID-19 measures at SureStay Hotel by Best Western Heritage Walk?

Accepted Answer

Property follows sanitization practices of COVID-19 Guidelines (CDC)

SureStay Hotel by Best Western Heritage Walk

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