Summerhill House Hotel

Guests who stayed here loved

“Comfortable enough bed. Shower was OK also Everything. Firstly two members of staff at the front door. Never welcomed us kept chatting between themselves. Receptionist was helpful. Bedroom was ok. No fridge in the bedroom and milk left out on the side borad. My wife had to ring for a hairdryer and we rang for one to be dropped up to the road very snotty person answered the phone on reception male answered the phone. Lunch was ok and said homemade brown bread but ended up being mc caimbridges. Booked dinner for 8pm and it's ended up a disaster. Ordered chicken dish and Cod dish form the menu. Chicken dish was bearly warm and extremely bland. Cod dish was extremely cold and under seasoned. Waiting staff were very bad mannered when I asked to get it heated. Dish was returned to the kitchen. Male person who sat at the table took lemon garnish off dinner. Cod dinner came back to male customer and new slice of lemon on dinner and still cold. Called waiting staff and very unpleasant and untrained and how to deal with the problem when we the customer's said they wanted to see manager. Staff in the restaurant were more involved and interested in a baby from a wedding and the babysitter in the restaurant. We the customer waited for a manager to see at reception and a person walked in around the area and eventually came to us. Got the bare apology from the same person who was walking around. Ended up heading to Shankill for something to eat. The next morning we ordered breakfast x2 cooked breakfast. 1 ordered 2 sausages and toast toast was bearly toasted and sausages were warm and wrinkled like they were cooked for the first breakfast this morning Second breakfast ordered was 3 pancakes and 3 pieces of white pudding and again it was very cold because the small pads of butter would not melt on the pancakes and the white pudding was cold and extremely greasy. Both breakfasts were not able to be finished.”

Brian · Jun 28, 2026