Hotel Dafam Pacific Caesar Surabaya

Guests who stayed here loved

“My First Impression(24 Jan 2020 - 27 Jan 2020) Check-In Experiences, + Rule Apply and dicipline + Standby 24 hour + Nice to Guest and Fast checkin + welcome drink standard - Card Key for room only 1 and if you need 1 more you need to put 100KIDR deposit Building Area & Design Interior, + Modern and Urban style + Good ambience and lighting + Clean Feel + Nice Sofa in the lobby + Huge Parking Car - Looks like Flower Decoration in here is fake especially in 2th floor on the tables Room Hotel, + Clean, structure and everything looks perfect + Ambience lighting is good not too bright not too dark with easy switch setting + Got 2 free botol and other standard free items in the hotel(soap, coffee, tea, sandals) - No sign of privacy or clean status, every room is different. - Alwys call if you want to clean the rooms - No laundry list, every room different Breakfast Experiences & Foods, + All the foods in here is delicious + Foods Variations is good + Free breakfast for 2 person/room(depending on your booking) - Clean table is slow - Replineshment Foods is slow - Need to check related pets control in Bar.. Somehow i have a chance to see Rat running away inside the Bar. Conclusion, I'm really enjoy stay in this hotel eventhough there is some area that need to be improve like the standardisation related the facility each room(laundry list, sign privacy, and so on), also in the restaurant must showing the improvements especially pets control and make sure all the door must be close everytime to avoid the rat come to the Bar side(1st floor) . Overall i recommended this hotel, the price also reasonable and i believe this hotel already have procedure to do. Please keep the good work and always improve to make customer happy with the right quality. ”

YustinusA · Jan 29, 2020