Four Points by Sheraton Balikpapan

Guests who stayed here loved

“I had a wonderful stay at this hotel and was truly impressed by the exceptional level of service provided by the staff. From check-in to check-out, everyone was friendly, attentive, and always willing to assist with any request. The team went above and beyond to ensure that my stay was comfortable and enjoyable. Their professionalism, warm hospitality, and prompt response to any inquiries made a significant difference to my overall experience. The hotel itself was clean, well-maintained, and offered a comfortable environment, but what truly stood out was the outstanding customer service. It is clear that guest satisfaction is a top priority here. I highly recommend this hotel to anyone looking for excellent service and a pleasant stay. I look forward to returning in the future.”

Go20787775912 · Jun 23, 2026