Question 1

What time is check-in at Villa Orsula?

Accepted Answer

From 02:00 to 12:00

This property offers transfers from the ferry terminal (surcharges may apply). To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

Question 2

What time is check-out at Villa Orsula?

Accepted Answer

Until 12:00

Question 3

Are pets allowed at Villa Orsula?

Accepted Answer

Pets not allowed Service animals are allowed

Question 4

What is the general policy at Villa Orsula?

Accepted Answer

Individually-wrapped food options are available for dinner Individually-wrapped food options are available for breakfast Individually-wrapped food options are available for lunch Guest accommodation is sealed after cleaning Property follows sanitization practices of Croatian Tourism Association (HUT - Croatia) Gloves are available to guests Guests are provided with free hand sanitizer Staff temperature checks are conducted regularly Cashless transactions are available Masks are available to guests Individually-wrapped food options are available Bed sheets and towels are washed at a temperature of at least 60°C/140°F Staff wears personal protective equipment Temperature checks are available to guests Food service has been amended for enhanced safety Property follows sanitization practices of Bureau Veritas (3rd party expert - Global) Property is cleaned with disinfectant Individually-wrapped food options are available through room service Social distancing measures are in place Professional property host/manager Protective clothing is available to guests Commonly-touched surfaces are cleaned with disinfectant Shield between guests and staff in main contact areas