Question 1

What time is check-in at Alai Crete?

Accepted Answer

From 03:00 to 12:00

Front desk staff will greet guests on arrival at the property. At check-in, guests must provide a negative COVID-19 test result. The negative COVID-19 test result requirement applies to all guests aged 18 and up, and the test must have been administered no more than 72 hours prior to check-in.

Question 2

What time is check-out at Alai Crete?

Accepted Answer

Until 11:00

Question 3

Are pets allowed at Alai Crete?

Accepted Answer

Pets not allowed

Question 4

What are the COVID-19 measures at Alai Crete?

Accepted Answer

Guests must provide a negative COVID-19 test result Negative COVID-19 test result must have been issued within a specific period before check-in: 72 hours Property follows sanitization practices of COVID-19 Guidelines (CDC) Onsite COVID-19 testing (PCR) is available Minimum age for COVID-19 test requirement: 18 Minimum age for negative COVID-19 test result requirement: 18 Onsite COVID-19 testing (Antigen) is available

Question 5

Does Alai Crete have any sustainability certifications?

Accepted Answer

Property confirms they are implementing guest safety measures Property confirms they are implementing enhanced cleaning measures Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)

Question 6

What is the general policy at Alai Crete?

Accepted Answer

Individually-wrapped food options are available for breakfast Guest accommodation is sealed after cleaning Guests are provided with free hand sanitizer Staff temperature checks are conducted regularly Cashless transactions are available Masks are available to guests Individually-wrapped food options are available Bed sheets and towels are washed at a temperature of at least 60°C/140°F Staff wears personal protective equipment Temperature checks are available to guests Food service has been amended for enhanced safety Property is cleaned with disinfectant Reservation might be required for some facilities onsite Individually-wrapped food options are available through room service Social distancing measures are in place Professional property host/manager Protective clothing is available to guests Property follows regional sanitization guidelines Health First (Greece) Gap period enforced between guest stays - 24 hours Masks are compulsory at the property