Taste Tbilisi

Guests who stayed here loved

“Property is in a great location, they don't have any breakfast as posted on booking.com, they also don't have sound proof rooms as stated on booking.com, they had parties with people partying and making lots of noise until 4.00-6.00 a.m.! The biggest difficulty I had was after I stayed 6 nights on a 7 night booking, on 6th day I booked another 14 days from 4 April till 18 April which I received a booking confirmation on the 3rd, on the 4th at 11.45 I went to pay for the next 14 days but was told by the young girl I had a booking problem & needed to leave right away, so I went back to my room & contacted booking.com customer service, she assured me this was a mistake & the hotel had to honor the booking, the agent asked me to wait 45 minutes while she worked all details, in the mean time the mean young girl comes back with housekeeper & start's shouting at me that I need to leave NOW! I showed them both my booking confirmation for 14 days more but they insisted I had to leave right away, I have been to many hotels in my life, this is the most hostile & disrespected I have ever been treated. Fortunately I was able to stay another day to give me time to pack the extra food I had just purchased planning to stay another 14 days & they have No breakfast, No hot water kettle as posted on booking.com. With saying all this, I still would like to return someday as the other 2 ladies working there are very polite, respectfully & helpful, just a simple misunderstanding with the young girl & booking.com.”

Philip · Apr 5, 2025