Nova Concierge Hotel

Guests who stayed here loved

“The lobby was really nice looking Rooms are well equipped, large balconies (mostly with bad view and machinery noises) Nice soap bars and knives in the kitchen. Washing machine and heating system. The receptionist wasn't a bad person, he broughte a new glass when I found mine was already broken, he was pretty friendly, but he said some inappropriate sentences to me as a costumer (read the following part) You have to cross a junkyard full of old tires to get to the entrance. A cleaning platform was placed across the entrance in a dangerous position for at least 10 days. Noises from other rooms as walls are really thin. Dogs crying, people having some night activities until around 5 am. Noises from the rooms under renovation from 10 am to 6 pm. Noises from the AC system and exhaust smoke from the electric generator of the building next to ours. Even though the booklet in the room states the access to the gym is free, they will charge you around 15€ per day for accessing this nice but small gym (without sauna or swimming pool). No need to show them this booklet which is included in the room, they'll call you a liar. The receptionist (from nova) literally said what I was saying was just lies and stated that for the price they listed the room on booking, its was normal not to be treated like any other guests. You have to ask the receptionist (Nova) to ask him to pay for the television package, otherwise they don't pay the TV cable company and you can't access any TV program. You just have to give him the contract number on the screen a d he'll probably manage to pay the bill pretty quickly. Trash bags left by other costumers. Toilets of the reception. Heater not properly installed and falling each and day.”

Anders · May 18, 2026