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Borough Arms Hotel

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ATOLABTA

ABTA No. Y6864

IATA

License: 91205796

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    Borough Arms Hotel

    26 King Street, Newcastle-Under-Lyme, England, ST5 1HX

    7.4

    Good

    117 reviews

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    About this property

    Convenient Amenities
    Make use of complimentary wireless internet access, wedding services, and tour/ticket assistance.

    On-Site Dining Options
    Enjoy British cuisine at Ostler Restaurant, featuring a bar/lounge, or opt for room service.

    Comfortable Accommodations
    Stay in one of 40 guestrooms with LCD televisions, free Wi-Fi, and private bathrooms with complimentary toiletries.

    Located in Newcastle-Under-Lyme, Borough Arms Hotel offers easy access to nearby attractions. Book your stay now!

    7.4

    Good

    117 reviews

    Service8.3Location8.3Food and Beverage7.8

    Guests who stayed here loved

    “Parking can be a challenge at busy times. I didn’t expect much due to room cost, so i wasn't surprised when i turned up to what appeared to be a 1980's style themed hotel. No lift, so i can imagine people with mobility issues could have a problem staying here. My room was on the top floor. Decor was very dated. Bed quite hard, pillows were too soft. Wall lamps had dust and cobwebs hanging from them. Toilet seat was loose and slipped to side when seated sometimes. Lighting levels seemed very low in bathroom. Wardrobe had ample space and tea/coffee making facility was a bonus. Breakfast options were adequate and reasonable service”

    Jason · Oct 10, 2025

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    Double Room

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    Standard Single Room

    Family Room

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    Property amenities

    Wi-Fi / Internet
    Bar / Lounge
    Restaurant
    Room Service
    Daily Housekeeping
    Luggage Storage
    24-Hour Reception
    Parking Available
    Free Parking
    Safe Deposit Box
    Family Rooms
    Non-Smoking Rooms
    Business Center

    House rules

    Check-in

    From 02:00 to 04:00

    Front desk staff will greet guests on arrival at the property.

    Check-out

    Until 11:00

    Pets

    • Pets not allowed
    • Service animals are exempt from fees/restrictions
  1. Service animals are allowed
  2. Sustainability Certifications

    • Property confirms they are implementing guest safety measures
    • Property confirms they are implementing enhanced cleaning measures

    Children and extra beds

    No rollaway/extra beds available

    Check-in & Check-out

    • Contactless check-out is available
    • Contactless check-in is available

    General

    • Gloves are available to guests
    • Guests are provided with free hand sanitizer
    • Cashless transactions are available
    • Masks are available to guests
    • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
    • Staff wears personal protective equipment
    • Food service has been amended for enhanced safety
    • Property is cleaned with disinfectant
    • Social distancing measures are in place
    • Professional property host/manager
    • Protective clothing is available to guests
    • Commonly-touched surfaces are cleaned with disinfectant
    • Shield between guests and staff in main contact areas
    • Masks are compulsory at the property

    Guest type

    Essential workers only - NO

    Accessibility

    No elevators

    Location

    Additional information

    • Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.
    • Contactless check-in and contactless check-out are available.

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