Question 1

What time is check-in at Derby Station Hotel, Sure Hotel Collection by Best Western?

Accepted Answer

From 03:00 to anytime Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

Question 2

What time is check-out at Derby Station Hotel, Sure Hotel Collection by Best Western?

Accepted Answer

Until 11:00

Question 3

Does Derby Station Hotel, Sure Hotel Collection by Best Western have any sustainability certifications?

Accepted Answer

Property confirms they are implementing guest safety measures Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western)

Question 4

Are pets allowed at Derby Station Hotel, Sure Hotel Collection by Best Western?

Accepted Answer

Service animals are exempt from fees/restrictions Pets allowed Service animals are allowed

Question 5

What is the general policy at Derby Station Hotel, Sure Hotel Collection by Best Western?

Accepted Answer

Individually-wrapped food options are available for breakfast Gloves are available to guests Guests are provided with free hand sanitizer Staff temperature checks are conducted regularly Masks are available to guests Individually-wrapped food options are available Bed sheets and towels are washed at a temperature of at least 60°C/140°F Staff wears personal protective equipment Temperature checks are available to guests Individually-wrapped food options are available through room service Social distancing measures are in place Professional property host/manager Protective clothing is available to guests Shield between guests and staff in main contact areas

Question 6

What is the policy on children and extra beds at Derby Station Hotel, Sure Hotel Collection by Best Western?

Accepted Answer

No rollaway/extra beds available No cribs (infant beds) available

Question 7

What is the check-in & check-out policy at Derby Station Hotel, Sure Hotel Collection by Best Western?

Accepted Answer

Contactless check-out is available Contactless check-in is available

Question 8

What is the guest type policy at Derby Station Hotel, Sure Hotel Collection by Best Western?

Accepted Answer

Essential workers only - NO

Derby Station Hotel, Sure Hotel Collection by Best Western

About this property

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Property amenities

House rules

Check-in

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Sustainability Certifications

Pets

General

Children and extra beds

Check-in & Check-out

Guest type

Location

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Additional information

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