The Avenue Club and Lodge

Guests who stayed here loved

“An absolute shocker of a place! Didn’t stay. This is, quite frankly, the worst “hotel”, I have ever had the misfortune of stepping into. The lady who booked me in was lovely! Very friendly and polite. That was the only good thing. Apart from her, in my opinion, the place is the worst hotel I have ever stepped into. The place is in, what looks like, the extension of a local social club (think Phoenix nights without the funny side!). First impressions were bad! It smelled dreadful, was dirty, apart from the lady booking me in, the staffing was not exactly “hospitable”. I was out within an hour and will never return. If you are considering the place, maybe have a rethink. It’s grim! As I stepped into the “hotel”, section there was a distinct musty smell. Really dated! I got to my room, the mirror smashed, brown stain on the blinds and the laminated flyers had stuck to them, what I presume to be, old food waste. I asked to check out where the lad, who appeared to be the supervisor, insisted that I view another room or have my current room cleaned. He offered a drink whilst this happened but I had a distinct lack in confidence surrounding the hygiene of the place, so declined. The second room was slightly better but still dirty with some sort of, what appeared to be, black mould around the windows. I left without staying. The guy running the place said that he wasn’t allowed to give refunds and it would be down to head office. He gave me their details but no email addres”

Ricky · Sep 17, 2025