Aparthotel Adagio Paris XV

Guests who stayed here loved

“The location was acceptable and in reasonable distance to public transport (tram and metro). There was no signage for the hotel so it was not easy to find. The apartment was slightly dirty in places. We had to arrange the bedding for our kids ourselves - it was not set up for us. On the first morning of our stay - a Saturday - we went to have breakfast at 8:30am and found the breakfast room in chaos. There were dirty dishes on every table, the coffee machine was not working, there were no cups, glasses or plates and most importantly there was no food or drink on the self service buffet. And when I say no food - I mean no food! I went to reception to enquire what the issue was and was told that there was no breakfast due to staff absence and that nothing could be done. I said that this was unacceptable and that we had paid for breakfast and was shouted at by the receptionist in front of my family and children. I was not the only guest complaining! I tried to raise this matter again on Saturday afternoon with a different receptionist and got shouted at again. Again in front of my children! When checking out on Monday I raised this matter one last time with reception and got a slightly better response - although I still came away with no solution as the receptionist was unable to process a refund. I was asked to email the hotel and given an email address. I have done this and after waiting 8 days had no response. So no solution at all provided t the problem. I will not stay at this hotel or any of the Adagio properties again.”

Antje · Jun 10, 2026