Question 1

What time is check-in at ibis Pau Lescar?

Accepted Answer

From 12:00 to 18:00

Question 2

What time is check-out at ibis Pau Lescar?

Accepted Answer

Until 12:00

Question 3

What is the general policy at ibis Pau Lescar?

Accepted Answer

Individually-wrapped food options are available for dinner Individually-wrapped food options are available for breakfast Gloves are available to guests Guests are provided with free hand sanitizer Staff temperature checks are conducted regularly Cashless transactions are available Masks are available to guests Individually-wrapped food options are available Bed sheets and towels are washed at a temperature of at least 60°C/140°F Staff wears personal protective equipment Temperature checks are available to guests Food service has been amended for enhanced safety Property follows sanitization practices of Safe Travels (WTTC - Global) Property is cleaned with disinfectant Reservation might be required for some facilities onsite Property follows sanitization practices of CovidClean (Safehotels - global expert) Social distancing measures are in place Professional property host/manager Protective clothing is available to guests Commonly-touched surfaces are cleaned with disinfectant Shield between guests and staff in main contact areas Gap period enforced between guest stays - 24 hours Masks are compulsory at the property

Question 4

Does ibis Pau Lescar have any sustainability certifications?

Accepted Answer

Property confirms they are implementing guest safety measures Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels) Property confirms they are implementing enhanced cleaning measures

Question 5

Are pets allowed at ibis Pau Lescar?

Accepted Answer

Service animals are exempt from fees/restrictions Pets allowed Service animals are allowed

Question 6

What is the policy on children and extra beds at ibis Pau Lescar?

Accepted Answer

No rollaway/extra beds available No cribs (infant beds) available

Question 7

What is the check-in & check-out policy at ibis Pau Lescar?

Accepted Answer

Contactless check-out is available Contactless check-in is available

Question 8

What are the COVID-19 measures at ibis Pau Lescar?

Accepted Answer

Property follows sanitization practices of COVID-19 Guidelines (WHO)

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ibis Pau Lescar

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