Pure Salt Garonda - Adults Only

Guests who stayed here loved

“My friend and I booked a 3 day trip and chose this hotel. Whilst the location is fantastic, frankly there are plenty of other options . We will not be retuning. First, the customer service and general friendliness and respect was not ideal. We checked in and found staff members to have a peculiar attitude. Having been recently on a trip to Crete to stay in a 5* hotel, I was quite shocked at the comparison! We had no shower gel in our room for the whole 3 days - despite multiple requests. The cocktails were extremely poor. The second time we ordered cocktails at the pool they literally had 0 alcohol in them. There were no staff around to guide you or report things to. I spoke to the manager and said that I do not want to pay for the cocktails and his response was lacking - suggesting to me that ‘I should have mentioned it at the time’. Who says that!? I work in customer service and I would expect a manger to say, ‘I’m so sorry- of course we will take that off the bill’, or ‘how can we make it right?’ I do not like complaining and rarely do but a combination of issues were irritating. There was not enough water in the room. 1 small bottle for two people per day. It really is not acceptable in a 5* establishment. There were many other niggles but it’s not worth going in to. I would not recommend.”

Z9364VDrachelg · Jul 10, 2026