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Canopy by Hilton Madrid Castellana

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ATOLABTA

ABTA No. Y6864

IATA

License: 91205796

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    Canopy by Hilton Madrid Castellana

    Plaza Carlos Trías Bertrán 4

    8.7

    Very good

    3,102 reviews

    About this property

    Prime Location
    Canopy by Hilton Madrid Castellana is nestled in the heart of the city's financial and business hub, offering easy access to renowned stores and dining options.

    Modern Comforts
    Experience comfort in our air-conditioned rooms equipped with a flat-screen TV, a sleek private bathroom, and complimentary toiletries for a relaxing stay.

    Convenience and Versatility
    With 11 meeting rooms available for a surcharge, our hotel is ideal for both business and leisure travelers seeking a versatile and well-equipped venue.

    Book your stay at Canopy by Hilton Madrid Castellana for a seamless blend of convenience and luxury.

    8.7

    Very good

    3,102 reviews

    Location9.2Food and Beverage9.2Service8.9

    Guests who stayed here loved

    “Location-wise, it's about a ten-minute walk from Nuevos Ministerios, which has both metro and cercanías connections - handy for the airport. The immediate surroundings are fairly corporate: there's an El Corte Inglés nearby, but otherwise this feels like a hotel aimed at business travellers with offices in the area rather than tourists looking to explore the city. I chose a room with digital check-in (I like to be away from the elevators) but this apparently doesn't work because they have to check your ID under Spanish law. Why provide the option then? I was allocated a better room (supposedly) but it had a broken air conditioner - it kept turning itself off immediately after being turned on. The hotel was fully booked with no maintenance staff available, so to their credit they did find me an alternative room. The replacement AC worked but reset itself to 22C periodically overnight due to a motion sensor. This didn't affect my sleep, but is worth bearing in mind if you run very hot. The staff interactions were disappointing. When I raised the AC issue, the move to a new room was handled without any apology and with a distinct air of inconvenience on their part rather than mine. Separately, I was initially told the daily tasting session (a free drink between 6-7pm) wasn't available, only to be grudgingly offered a glass of wine when I questioned why it's still being advertised. At this price point you'd expect both reliable air conditioning and courteous staff. On the plus side, the small rooftop pool (open seasonally) was a nice touch - just note it closes at 7pm. Rooms are comfortable and seem to be brand new, but are on the small side.”

    hellofish · Jun 19, 2026

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    Rooms

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    RoomsSelect your room

    Queen Room with Two Queen Beds and City View

    Accessible bathroom features
    Accessible signage
    Private bathroom
    Bed sheets
    Bidet
    Bottled water
    Connecting rooms
    Desk
    Energy-saving features
    Hairdryer
    Housekeeping
    Lever door handles
    Make-up mirror
    Minibar
    No cots/cribs
    Phone
    Room service
    Safe
    Shower
    Tea/coffee
    TV
    Visual fire alarm
    Wi-fi

    Queen Room with Two Queen Beds

    Accessible bathroom features
    Accessible signage
    Private bathroom
    Bed sheets
    Bidet
    Bottled water
    Connecting rooms
    Desk
    Energy-saving features
    Hairdryer
    Housekeeping
    Lever door handles
    Make-up mirror
    Minibar
    No cots/cribs
    Phone
    Room service
    Safe
    Shower
    Tea/coffee
    TV
    Visual fire alarm
    Wi-fi

    Double Room with Two Double Beds

    Private bathroom
    Seating area
    Alarm clock
    Audio system
    Cots/cribs
    Desk
    Fridge
    Hairdryer
    Heating
    Minibar
    Phone
    Pillow options
    Privacy curtain
    Safe
    Shower
    Smoke detector
    Tea/coffee
    Toilet paper
    TV

    Double Room with Two Double Beds and City View

    Private bathroom
    Seating area
    Alarm clock
    Audio system
    Cots/cribs
    Desk
    Fridge
    Hairdryer
    Heating
    Minibar
    Phone
    Pillow options
    Privacy curtain
    Safe
    Shower
    Smoke detector
    Tea/coffee
    Toilet
    Toilet paper
    TV

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    Property amenities

    Elevator / Lift
    Wheelchair Accessible
    Bicycle Rental
    Wi-Fi / Internet
    Bar / Lounge
    Breakfast Available
    Tea/Coffee Maker
    Restaurant
    Room Service
    Concierge Service
    Daily Housekeeping
    Laundry Service
    Luggage Storage
    Pets Allowed
    Parking Available
    Terrace / Garden
    Safe Deposit Box
    Toiletries Provided
    TV
    Air Conditioning
    Family Rooms
    Heating
    Non-Smoking Rooms
    Business Center
    Fitness Center / Gym
    Swimming Pool
    Spa & Wellness

    House rules

    Check-in

    From 15:00

    Check-out

    Until 12:00

    Children and extra bed policy

    Children of any age are allowed. Children up to and including 2 years old stay for free when using an existing bed. You haven't added any extra beds. Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

    Rooftop
    Rooftop
    Rooftop
    Lobby & Reception
    Lobby & Reception
    Lobby & Reception
    Lobby & Reception
    Lobby & Reception
    Lobby & Reception
    Outdoor Space
    Rooftop
    Rooftop
    Rooftop
    Lobby & Reception
    Lobby & Reception

    Pets

    Pets are allowed on request. Charges may be applicable.

    Parking

    Public parking is possible at a location nearby (reservation is needed) and costs EUR 27 per day.

    Internet

    WiFi is available in all areas and is free of charge.

    Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

    Location

    About the area

    Top attractions

    • Torre Picasso200 m
    • Santiago Bernabeu Stadium400 m
    • Santiago Bernabéu Stadium500 m
    • Parish Church of Santa Maria del Silencio800 m
    • Church of San Antonio de Cuatro Caminos800 m
    • Renoir Cuatro Caminos Cinema900 m
    • Church of San Francisco de Sales950 m
    • Glorieta de Cuatro Caminos950 m
    • Museo Geominero1.0 km
    • Mina Marcelo Jorissen1.1 km
    • Spain Square3.4 km
    • Gran Vía3.5 km
    • Puerta del Sol3.9 km
    • Thyssen-Bornemisza Museum3.9 km
    • Royal Palace4.0 km
    • Plaza Mayor4.1 km
    • Prado Museum4.2 km
    • Reina Sofia Museum4.8 km

    Subway

    • Santiago Bernabéu300 m
    • Nuevos Ministerios650 m
    • Alvarado800 m

    Closest airports

    • Adolfo Suarez Madrid-Barajas Airport10.6 km
    • Madrid–Torrejón Airport21.6 km

    Parks

    • Buen Retiro Park4.0 km
    • Royal Botanic Garden4.3 km

    Additional information

    • Swimming pool: Closed from Wed, Sep 30, 2026 until Thu, Apr 1, 2027.

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