Question 1

What time is check-in at Casa Assumpta?

Accepted Answer

From 01:00 to 08:00

The front desk is open daily from 7 AM - 10 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 8 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. The front desk is staffed during limited hours.

Question 2

What time is check-out at Casa Assumpta?

Accepted Answer

Until 12:00

Question 3

Are pets allowed at Casa Assumpta?

Accepted Answer

Pets not allowed

Question 4

Does Casa Assumpta have any sustainability certifications?

Accepted Answer

Property confirms they are implementing guest safety measures Property confirms they are implementing enhanced cleaning measures

Question 5

What is the general policy at Casa Assumpta?

Accepted Answer

Guest accommodation is sealed after cleaning Guests are provided with free hand sanitizer Staff temperature checks are conducted regularly Cashless transactions are available Property follows regional sanitization guidelines Safe Tourism Certified (Spain) Bed sheets and towels are washed at a temperature of at least 60°C/140°F Staff wears personal protective equipment Food service has been amended for enhanced safety Property is cleaned with disinfectant Reservation might be required for some facilities onsite Social distancing measures are in place Professional property host/manager Commonly-touched surfaces are cleaned with disinfectant Shield between guests and staff in main contact areas Gap period enforced between guest stays - 24 hours Masks are compulsory at the property