Question 1

What time is check-in at HOVIMA Santa María?

Accepted Answer

From 03:00 to 12:00 Front desk staff will greet guests on arrival at the property.

Question 2

What time is check-out at HOVIMA Santa María?

Accepted Answer

Until 12:00

Question 3

Are pets allowed at HOVIMA Santa María?

Accepted Answer

Pets not allowed

Question 4

What is the general policy at HOVIMA Santa María?

Accepted Answer

Individually-wrapped food options are available for dinner Individually-wrapped food options are available for breakfast Individually-wrapped food options are available for lunch Guests are provided with free hand sanitizer Staff temperature checks are conducted regularly Property follows regional sanitization guidelines Safe Tourism Certified (Spain) Masks are available to guests Individually-wrapped food options are available Bed sheets and towels are washed at a temperature of at least 60°C/140°F Staff wears personal protective equipment Temperature checks are available to guests Property follows sanitization practices of Intertek Cristal (3rd party expert - Global) Property is cleaned with disinfectant Social distancing measures are in place Professional property host/manager Protective clothing is available to guests Shield between guests and staff in main contact areas

Question 5

Does HOVIMA Santa María have any sustainability certifications?

Accepted Answer

Property confirms they are implementing guest safety measures Travelife Property confirms they are implementing enhanced cleaning measures

Question 6

What is the policy on children and extra beds at HOVIMA Santa María?

Accepted Answer

No rollaway/extra beds available No cribs (infant beds) available

Question 7

What is the check-in & check-out policy at HOVIMA Santa María?

Accepted Answer

Contactless check-out is available Contactless check-in is available

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HOVIMA Santa María

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Children and extra beds

Check-in & Check-out

Location

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