Name: Hotel Haus Lenze
Address: Bieberkamp 83, Menden, North Rhine-Westphalia, 58710, Menden, 07, DE
Telephone: +4949294181456
Rating: 9

Question 1

What time is check-in at Hotel Haus Lenze?

Accepted Answer

From 03:00 to 08:00

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. At check-in, guests must provide either a negative Antigen COVID-19 test result or a record of full COVID-19 vaccination. The negative COVID-19 test result requirement applies to all guests aged 6 and up, and test must have been administered no more than 24 hours prior to check-in. COVID-19 vaccination record requirement applies to all guests aged 1 and up; guests must have received complete vaccination at least 1 days prior to check-in.

Question 2

What time is check-out at Hotel Haus Lenze?

Accepted Answer

Until 12:00

Question 3

What are the COVID-19 measures at Hotel Haus Lenze?

Accepted Answer

Guests must provide a negative COVID-19 test result Guests must provide proof of COVID-19 vaccination Property follows sanitization practices of COVID-19 Guidelines (CDC) Minimum age for negative COVID-19 test result requirement: 6 Minimum age for proof of COVID-19 vaccination requirement: 1 Property does not offer onsite COVID-19 testing COVID-19 vaccine must have been received a minimum number of days before check-in: 1 Negative COVID-19 test result must be of specific type(s): Antigen Negative COVID-19 test result must have been issued within a specific period before check-in: 24 hours

Question 4

Does Hotel Haus Lenze have any sustainability certifications?

Accepted Answer

Property confirms they are implementing guest safety measures Property confirms they are implementing enhanced cleaning measures

Question 5

Are pets allowed at Hotel Haus Lenze?

Accepted Answer

Service animals are exempt from fees/restrictions Pets allowed Only dogs are allowed Service animals are allowed

Question 6

What is the general policy at Hotel Haus Lenze?

Accepted Answer

Guest accommodation is sealed after cleaning Guests are provided with free hand sanitizer Staff temperature checks are conducted regularly Cashless transactions are available Masks are available to guests Bed sheets and towels are washed at a temperature of at least 60°C/140°F Staff wears personal protective equipment Food service has been amended for enhanced safety Property is cleaned with disinfectant Social distancing measures are in place Professional property host/manager Protective clothing is available to guests Commonly-touched surfaces are cleaned with disinfectant Shield between guests and staff in main contact areas Masks are compulsory at the property

Question 7

What is the check-in & check-out policy at Hotel Haus Lenze?

Accepted Answer

Contactless check-out is available Contactless check-in is available

Question 8

What health and safety measures does Hotel Haus Lenze have in place?

Accepted Answer

Guests must provide health documentation

Question 9

Is Hotel Haus Lenze accessible for guests with disabilities?

Accepted Answer

No elevators

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Hotel Haus Lenze

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