Hotel Mayer

Guests who stayed here loved

“Originally, we booked a single room via Booking.com for Euro320 for our entire stay. Since we had one additional person joining last minute, we wanted to upgrade the room to a double room via Booking.com. However, this property did not allow to make any upgrade changes on booking.com. We then checked the properties Website, where the double room price was listed at Euro400. At time of check-in, we wanted to pay the Euro80 difference in cash for the double room. The lady at the front desk said she would have to charge us Euro430, because the booking was made via Booking.com. We told her, that only the single room was booked via Booking.com, not the upgrade to the double room and that the hotel is not paying Booking.com for a double room, but for the original single room reservation. They CHEATED us!!!! Not only did they ask us to pay Euro110.00 more, they gave us a bill of Euro440!!!!! This Hotel Meyer owes us Euro110. In addition, the room and bathroom was never cleaned the ENTIRE stay (no fresh towels), although we placed the sign on the door to 'please clean the room'. We have family here in Germering and wanted to trial the Hotel for a business event for which we needed quite a few rooms. In all our domestic and international travels, we have never been CHEATED! Poor and unprofessional service and behavior by the front desk staff. I do hope that Booking.com asks for the fee of a double room booking.”

Evelyn · Jun 11, 2026