Leonardo Royal Hotel Köln - Am Stadtwald

Guests who stayed here loved

“Nestled snugly on the edge of a lake in a beautiful green space, the Leonardo Royal was a quiet location close to public transportation, offering a delicious daily breakfast. The entire staff was friendly and helpful. The room we had, 407, was spacious with a lovely view below of the lake and cafe. The wait staff and bartender were accommodating and pleasant. Room 407 had immediate issues. The safe in the room did not operate and needed repair. Additionally, the Air Conditioning unit was not operating. No one was available after checked in to inspect/repair it. The receptionist, Sharin tried to help and put in an order for maintenance who did visit our room in the morning. He reset the safe and found the AC unit had not been turned on inside the ceiling. Once he flipped the switch, the room cooled a little, but the blower unit did not operate! Temperatures during our stay rose above 90° F! Sleeping in the room at night became hot, sweaty, and very uncomfortable. We tried opening the window but there are no screens and bugs began flying into the room. The next day, another receptionist sent a fan to our room which helped some. It was difficult to get a good nights rest unfortunately.”

Rosemarie · Jun 20, 2026