NH Stuttgart Airport

Guests who stayed here loved

“We stayed at NH Stuttgart Airport from May 27–29 as a school group of 24 people from Türkiye. While the hotel facilities and comfort were excellent, our experience was seriously overshadowed by the behavior of a receptionist named Amadeus. From the moment we arrived, he treated our group with hostility and prejudice, apparently based on previous experiences with other school groups. We were not welcomed, were made to collect room keys outside the hotel, and were repeatedly spoken to in a disrespectful and condescending manner. His body language and attitude made both students and teachers feel uncomfortable throughout our stay. On several occasions, he displayed what we perceived as discriminatory and unprofessional behavior. Even when concerns were raised, he simply responded that this was how he treated everyone. As a school principal with many years of experience leading student groups internationally, I found his conduct unacceptable. Our students were well-disciplined and caused no significant issues, yet they were constantly treated as a problem. This is particularly disappointing for a hotel that actively accepts school groups and provides recreational facilities for young guests. I sincerely hope NH Hotels investigates this matter, as one employee’s behavior significantly damaged what could otherwise have been a very positive experience.”

sefikabilginonder · Jun 12, 2026