Anděl Apartments Praha

Guests who stayed here loved

“Excellent location. It is very convenient to walk to attractions such as the Dancing House and the Head of Franz Kafka. There are shopping centers nearby, and the public transport connections are very good. The room was very clean, and housekeeping was done to a high standard. The room had everything we needed for a comfortable stay. I would not recommend this hotel for families with small children because there is a bar downstairs. It can be quite noisy at night, and when returning from evening walks you may have to pass through crowds of intoxicated people and deal with the smell of beer. However, if you enjoy having a few drinks yourself, this atmosphere might actually be a plus. The reception staff were pleasant and helpful, and the housekeeping staff were also friendly and welcoming. Unfortunately, the breakfast service was disappointing. One of the employees made it very clear through both her attitude and tone of voice that guests were not welcome, which was quite unpleasant. She repeatedly asked whether we had finished eating, making us feel rushed during breakfast. On one occasion, she started clearing our table before everyone had finished eating and even placed a napkin on our teenage son’s plate while he was still eating. This felt unprofessional and made the experience uncomfortable. We are used to a different level of customer service in Europe and had never experienced anything like this before. If you asked her a question, she would make you feel foolish for asking. Customer communication is definitely an area that needs improvement. Overall, the breakfast itself was decent. It was somewhat repetitive and not a buffet, but the food was good and the presentation was nice. On a positive note, when we checked out, the reception staff gave us a very warm farewell and even provided us with a discount voucher for a future stay. This was a thoughtful gesture and left us with a positive final impression of the hotel.”

Kirils · Jun 17, 2026