CASA HOTEL LA ESTANCIA

Guests who stayed here loved

“Do not stay at this property! The staff at the desk are nice. Other than that, our stay was horrible! There was mold on the ceiling, the floor was disgustingly dirty, the door did not have a latch (had to use lock to keep it closed), the desk drawer had no bottom in it, the toilet button to flush fell off so when we pushed it back in, it got stuck and just ran constantly, and had silverfish running around at night. We booked 5 nights but only stayed 1 night and booked another hotel as we could not stay there. I tried to talk to the manager about a refund but the staff said I had to go through my booking company. Expedia tried to talk to the manager several times but he would not talk to them so I am out my money. I now understand why we were the only people staying in the hotel. I just wish i could attach pictures to show this accommodation.”

Darryl · Mar 3, 2025