Question 1

What time is check-in at Holiday Inn Express Suzhou Taihu Lake, an IHG Hotel?

Accepted Answer

From 02:00

Front desk staff will greet guests on arrival at the property. Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Question 2

What time is check-out at Holiday Inn Express Suzhou Taihu Lake, an IHG Hotel?

Accepted Answer

Until 12:00

Question 3

Are pets allowed at Holiday Inn Express Suzhou Taihu Lake, an IHG Hotel?

Accepted Answer

Pets not allowed

Question 4

Does Holiday Inn Express Suzhou Taihu Lake, an IHG Hotel have any sustainability certifications?

Accepted Answer

Property confirms they are implementing guest safety measures Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG) Property confirms they are implementing enhanced cleaning measures

Question 5

What is the general policy at Holiday Inn Express Suzhou Taihu Lake, an IHG Hotel?

Accepted Answer

Guest accommodation is sealed after cleaning Gloves are available to guests Guests are provided with free hand sanitizer Staff temperature checks are conducted regularly Cashless transactions are available Masks are available to guests Bed sheets and towels are washed at a temperature of at least 60°C/140°F Staff wears personal protective equipment Temperature checks are available to guests Food service has been amended for enhanced safety Property is cleaned with disinfectant Social distancing measures are in place Professional property host/manager Protective clothing is available to guests

Question 6

What is the policy on children and extra beds at Holiday Inn Express Suzhou Taihu Lake, an IHG Hotel?

Accepted Answer

No rollaway/extra beds available

Question 7

What is the guest type policy at Holiday Inn Express Suzhou Taihu Lake, an IHG Hotel?

Accepted Answer

LGBTQ friendly

Holiday Inn Express Suzhou Taihu Lake, an IHG Hotel

About this property

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Property amenities

House rules

Check-in

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Pets

Sustainability Certifications

General

Children and extra beds

Guest type

Location

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Additional information

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