Shanghai Soho Garden Hotel

Guests who stayed here loved

“The atmosphere of the garden in front of the entrance is very nice. The location of the hotel is also very nice. The overall experience was profoundly disappointing, especially considering the price point. Communication was a critical issue, as no staff member we encountered spoke English, forcing constant reliance on translation. Our initial room was small and featured concerning brown/red stains on the curtains. Worse, a loud, constant noise later made sleep impossible, leading to a room change, only for us to be informed we’d have to relocate again the next morning due to a booking conflict. Both the first and third small rooms had uncomfortably stiff mattresses and felt damp despite the renovations. Finally, the breakfast offering was severely limited and lacked quality, restricting non-hot-dish customers to basic toast, jam, and minimal fruit. Fundamental improvements in communication, quality control, and dining are necessary to meet guest expectations.”

Gašper · Nov 5, 2025