Name: HOTEL ASTORIA
Address: Rue Mermoz, Douala, Région du Littoral, Douala, CM
Rating: 7.6

Question 1

What time is check-in at HOTEL ASTORIA?

Accepted Answer

From 12:00 to 00:30

Question 2

What time is check-out at HOTEL ASTORIA?

Accepted Answer

Until 12:30

Question 3

Are pets allowed at HOTEL ASTORIA?

Accepted Answer

Pets not allowed Service animals are exempt from fees/restrictions Service animals are allowed

Question 4

What are the COVID-19 measures at HOTEL ASTORIA?

Accepted Answer

Minimum age for COVID-19 test requirement: 10 Reservations are required for onsite COVID-19 testing Property follows sanitization practices of COVID-19 Guidelines (WHO) Property follows sanitization practices of COVID-19 Guidelines (CDC) Onsite COVID-19 testing (PCR) is available

Question 5

What is the general policy at HOTEL ASTORIA?

Accepted Answer

Individually-wrapped food options are available for dinner Individually-wrapped food options are available for breakfast Individually-wrapped food options are available for lunch Guest accommodation is sealed after cleaning Staff temperature checks are conducted regularly Cashless transactions are available Masks are available to guests Individually-wrapped food options are available Bed sheets and towels are washed at a temperature of at least 60°C/140°F Staff wears personal protective equipment Temperature checks are available to guests Food service has been amended for enhanced safety Property follows sanitization practices of Bureau Veritas (3rd party expert - Global) Property is cleaned with disinfectant Property follows sanitization practices of CovidClean (Safehotels - global expert) Individually-wrapped food options are available through room service Social distancing measures are in place Professional property host/manager Protective clothing is available to guests Property follows sanitization practices of SGS (3rd party expert - Global) Commonly-touched surfaces are cleaned with disinfectant Shield between guests and staff in main contact areas Gap period enforced between guest stays - 24 hours

Question 6

Does HOTEL ASTORIA have any sustainability certifications?

Accepted Answer

Property confirms they are implementing guest safety measures Property confirms they are implementing enhanced cleaning measures

Question 7

What is the guest type policy at HOTEL ASTORIA?

Accepted Answer

Essential workers only - NO

Question 8

Is HOTEL ASTORIA accessible for guests with disabilities?

Accepted Answer

No elevators

Question 9

What is the check-in & check-out policy at HOTEL ASTORIA?

Accepted Answer

Contactless check-in is available

Question 10

What health and safety measures does HOTEL ASTORIA have in place?

Accepted Answer

Property does not require health documentation at check-in

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HOTEL ASTORIA

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