Name: Hotel Serpiano
Address: Via Serpiano, Serpiano, Brusino Arsizio, TI, 6867, Serpiano, 07, CH
Telephone: +41919862000
Rating: 8.4

Question 1

What time is check-in at Hotel Serpiano?

Accepted Answer

From 03:00 to 09:30

The front desk is open daily from 7:30 AM - 9:30 PM. To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 9:30 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. The front desk is staffed during limited hours. At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination. The negative COVID-19 test result requirement applies to all guests aged 16 and up, and the test must have been administered no more than 48 hours prior to check-in. COVID-19 vaccination record requirement applies to all guests aged 16 and up. If driving, please contact this property in advance for more information (e.g., directions).

Question 2

What time is check-out at Hotel Serpiano?

Accepted Answer

Until 11:00

Question 3

What are the COVID-19 measures at Hotel Serpiano?

Accepted Answer

Guests must provide a negative COVID-19 test result Negative COVID-19 test result must have been issued within a specific period before check-in: 48 hours Guests must provide proof of COVID-19 vaccination Minimum age for proof of COVID-19 vaccination requirement: 16 Property does not offer onsite COVID-19 testing Minimum age for negative COVID-19 test result requirement: 16

Question 4

Does Hotel Serpiano have any sustainability certifications?

Accepted Answer

Property confirms they are implementing guest safety measures Property confirms they are implementing enhanced cleaning measures

Question 5

Are pets allowed at Hotel Serpiano?

Accepted Answer

Service animals are exempt from fees/restrictions Pets allowed Only dogs are allowed Service animals are allowed

Question 6

What is the general policy at Hotel Serpiano?

Accepted Answer

Property follows regional sanitization guidelines Clean & Safe (Switzerland) Guests are provided with free hand sanitizer Staff temperature checks are conducted regularly Cashless transactions are available Masks are available to guests Bed sheets and towels are washed at a temperature of at least 60°C/140°F Staff wears personal protective equipment Food service has been amended for enhanced safety Property is cleaned with disinfectant Social distancing measures are in place Professional property host/manager Protective clothing is available to guests Shield between guests and staff in main contact areas