Renaissance Lucerne Hotel

Guests who stayed here loved

“We had a great experience at the Renaissance Lucerne. The location is great! Just a few short blocks from the train station, and then within walking distance to the central areas of town. Our check-in had a hiccup, but our reception hostess, Dalia or Dana, I apologize I didn’t catch her name correctly as she was moving so quickly to help me I couldn’t properly make out the last letters on her name badge. She helped me dig into the issue, not an issue with the hotel, and worked with management to help make it right. I appreciate her efforts to help keep our 20 day dream vacation from going off the rails. Thank you! The tam there helped us with two great little perks. One is they have a coupon that will give free local tram service. What a great benefit. We used it to take the train to the base of Pilatus (this is a must when going to Lucerne). We also, don’t laugh, used it to go back to the train stain with our luggage as it was a little easier than the two blocks with all the people and bikes. Another perk is a 10% discount on the Pilatus tram ride. Pilatus has a small store front a block or two behind the Rathaus. The people there were very helpful and the 10% discount helped us enjoy the excursion while minimizing the bite out of our travel budget. Two very nice perks for staying at this property. Finally, I will mention that prior to our visit I was in email correspondence with the staff asking for their recommendations for dinners and local tours. They were very helpful and their efforts are appreciated. Net is, great people, great property, great location. Hope your visit is as good as our was.”

622donh · May 2, 2026