Sternwheeler Hotel and Conference Centre

Guests who stayed here loved

“For $427 per night, the Sternwheeler was a major disappointment. I travel to Whitehorse regularly for work and have stayed in most hotels in town. I only booked the Sternwheeler because my usual hotel had no availability. It was a mistake. The rooms may have been renovated, but the walls are paper thin. For two consecutive nights, I could hear everything happening in neighbouring rooms. Conversations, televisions blasting, and midnight parties. Sleep was impossible. By the second night, I was forced to request a room change simply to find some peace and quiet. The renovations themselves are cosmetic. The lobby entrance has uneven floorboards that make the property feel more like an active construction site than a hotel charging premium rates. Rolling luggage across the entrance was difficult enough that I had to lift my large bags by hand. The in-room coffee machine belongs in a museum, and despite charging nearly $500 per night, the hotel does not provide ceramic mugs. Guests are apparently expected to drink from paper cups. The cherry on top was the ice cold arctic shower I had on my last morning (in the new room). At over $400 per night, I expected comfort, quality, and a good night’s sleep. I received none of the above. I will not be returning. The staff were friendly and the room was very clean. Unfortunately, neither can overcome the fundamental problem: this is a motel masquerading as a hotel.”

Joselynn · Jun 17, 2026