Hôtel Le Président

Guests who stayed here loved

“Appalling customer service between both Hotels.com and Le Presidente, whereby both parties were unresponsive, unwilling and avoided all responsibility to deal with my cancellation of a secondary night 48hrs in advance. And I was assured when checking in that both parties would address this concern -only to be later informed of a strict policy to withhold funds for the secondary night. Management was unresponsive, avoided Hotels.com and our calls And, Eric did not make himself available. No follow-up, multiple calls to both parties who differed responsibility to the other. While travelling with my daughter to attend university at Bishops I frequent the area often and have had no issues with either The Delta, Holdsy Inn etc. Extremely frustrated, disappointed and will no longer use this service - and I’m sure this will also fall on deaf ears as you stick to the principle of retaining my funds.”

Christine · Oct 8, 2025